Privacy policy
How we handle the personal data of visitors and guests who book a table.
Last updated: 15 October 2026
1. Data controller
Data controller: Madama Piola, Via Ormea 6bis, 10125 Torino (TO), Italy. Email: madamapiola@gmail.com. Phone: +39 011 020 9588.
2. Data collected
This is a showcase website that does not profile users. The personal data that may be collected are:
- Browsing data: the system automatically collects some data while you browse (IP address, browser type, operating system, pages visited, date and time).
- Data you provide: when you use the online booking system (run by DISH Reservation), your name, surname, email, phone and any other information you choose to give are collected to manage the booking.
- Cookies: the site uses no profiling cookies and no third-party advertising cookies. See the Cookie policy.
2.1 DISH booking system
Online booking is provided by DISH Digital Solutions GmbH through an embedded widget. Booking data are processed by DISH as data processor under art. 28 GDPR. See the DISH privacy policy for details.
3. Purposes
- providing the services you request (answering booking requests);
- keeping the website working;
- meeting legal obligations;
- handling any disputes or complaints.
4. Legal basis
- your consent, for data given through the booking system;
- the controller’s legitimate interest, for browsing data needed to run the site;
- legal obligations.
5. How data are processed
Data are processed with IT tools, strictly for the purposes above and in a way that keeps them secure and confidential, by authorised staff or appointed external processors.
6. Retention
- Browsing data: for the session or as technically required.
- Booking data: managed by DISH Reservation under its policy. Madama Piola receives only what it needs for the service and keeps it until consent is withdrawn or deletion is requested, and no longer than 2 years after the last contact.
7. Disclosure
Data are not disclosed to third parties except where required by law or needed to provide the requested services (for example hosting). Data are not transferred outside the EU.
8. Your rights
Under the EU Regulation 2016/679 (GDPR) you can request access, rectification, erasure, restriction, portability, objection and withdrawal of consent by writing to the contacts above.
9. Supervisory authority
You may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali), Piazza di Monte Citorio 121, 00186 Rome, www.garanteprivacy.it.
10. Changes
The controller may update this notice at any time; changes are published on this page with the update date.